Terms of service

Overview

This website is operated by qwertykeys (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree, you must not use our website or services.

We may update these Terms from time to time. Continued use of the website means you accept any changes.

 

SECTION 1 – ONLINE STORE TERMS

By using this site, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.

You agree not to:

• Use our products or services for unlawful purposes

• Violate any applicable laws or regulations

• Transmit malicious code or interfere with the website

We reserve the right to suspend or terminate access if these terms are breached.

 

SECTION 2 – GENERAL CONDITIONS

We may refuse service where reasonably necessary, including for fraud prevention or misuse of our services.

Nothing in these Terms limits your legal rights as a consumer under applicable law.

 

SECTION 3 – ACCURACY OF INFORMATION

We aim to keep information accurate and up to date, but we do not guarantee that all content is complete, current, or error-free.

You should not rely solely on website content when making decisions.

 

SECTION 4 – PRODUCTS & PRICING

• Product descriptions and prices may change at any time

• We may limit quantities or discontinue products

• We try to display products accurately, but we cannot guarantee exact colour or display on your device

 

SECTION 5 – ORDERS & PAYMENTS

We reserve the right to:

• Refuse or cancel orders (e.g. pricing errors, suspected fraud)

• Limit quantities per customer

If your order is cancelled after payment, you will be refunded.

You agree to provide accurate billing and contact information.

 

SECTION 6 – CANCELLATION RIGHTS 

We cannot guarantee that our services/products comply with the specific laws of every region .

Exceptions may apply, further details are provided in our Refund Policy.

 

SECTION 7 – THIRD-PARTY SERVICES

We may provide access to third-party tools or links. These are provided “as is” and we are not responsible for their content or performance.

 

SECTION 8 – USER CONTENT

If you submit content (e.g. reviews or comments), you grant us the right to use it.

You must not submit content that is unlawful, offensive, or infringes on others’ rights.

 

SECTION 9 – PERSONAL INFORMATION

Your personal data is handled in accordance with our Privacy Policy.

 

SECTION 10 – ERRORS & OMISSIONS

We reserve the right to correct errors (including pricing errors) and cancel orders if necessary. If this happens, you will be notified and refunded where applicable.

 

SECTION 11 – PROHIBITED USES

You must not use the website for unlawful, abusive, or harmful purposes, including:

• Fraud or misleading activity

• Uploading malicious code

• Violating intellectual property rights

We may terminate access for violations.

 

SECTION 12 – LIABILITY (IMPORTANT)

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

• Death or personal injury caused by negligence

• Fraud or fraudulent misrepresentation

• Your statutory rights under the Consumer Rights Act 2015

To the extent permitted by law:

• We are not liable for indirect or consequential losses

• Our liability is limited to the amount paid for the product or service

 

SECTION 13 – INDEMNITY

You agree to indemnify us for losses caused by your breach of these Terms or misuse of the website.

 

SECTION 14 – TERMINATION

We may suspend or terminate access if you breach these Terms.

 

SECTION 15 – COMPANY DETAILS

Company Name: HONG KONG GUIDE IMPORT AND EXPORT TRADING CO., LIMITED
Registered Address: Unit 5003, 5/F, Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong  (This is not a returns address)

 

SECTION 16 – CHANGES TO TERMS

We may update these Terms at any time. Please review them periodically.

 

SECTION 17 – CONTACT

For questions, please contact:  support@qwertykeys.com